Reviews & Customer Stories

A handwritten note on light blue paper that reads, '11/3/92 Thank you for your prompt and courteous service.'

For more than 75 years, customers have shared their experiences with Johnny’s Septic through handwritten notes, letters, cards, phone calls, and now online reviews. We’ve saved many of them over the years and thought it would be fun to share a few before the ink fades away completely.

Recent Google Reviews

Five orange stars in a row, indicating a five-star rating.

“I've been using Johnny's since 2004. They drain our tanks almost yearly. I have always had great service. I even had them replace my septic tank and leach field one year. I have found them very professional from the service at the main office to the techs that come and do the work. Thank you, Johnny's!”

— David Kenny
Five orange stars in a row.

“We’ve been using Johnny’s ever since we bought our home 20 years ago. They have always been punctual, polite and helpful. We had to have a new drain field when we first moved in. Johnny performed expertly. Ever since we have pumped yearly with no problems whatsoever.“

— Leonard Donahe
Five orange stars in a row on a black background.

“They had to replace the pump at the lift station and did a great job. They were very knowledgeable and were able to answer any of the questions I asked. Their work was clean, professional and reasonably priced. I would use them again and recommend them to neighbors, friends and family.”

— Jayme Berroteran
Five orange stars indicating a five-star rating

“Awesome service! I called to schedule the emptying of our home septic tank. The technician arrived early, was friendly, knowledgeable and professional. Overall this was a great experience and I highly recommend Johnnys!“

— Sal Pena
Five orange stars aligned horizontally

“The crew was very efficient and professional. They kept me informed of their progress. Yes, my sewer hook-up went very smoothly. I would recommend them to anyone. All was done in one day, which was a pleasant surprise.“

— Joseph Navarro
Five orange stars in a row on a black background

“I’m very pleased with the work done by Johnny’s Septic Tank. We’ve been using their services for almost 30 years. They always do a great job. David put my yard back together like nothing ever happened!“

- Randi Mallory
    View All Google Reviews →
Google logo with multicolored G icon on a white background.

A Few Notes We’ve Held Onto Over the Years

Long before online reviews existed, customers shared their experiences through handwritten letters, thank-you notes, and cards. Over the years we’ve saved many of them as reminders of why we do what we do.

Handwritten letter thanking an individual named Dee Wayne, expressing gratitude for a visit and mentioning making a quilt and attending a fair.
Typed letter from Daniel Fox praising Wayne Suggs for installing a septic tank on November 15, 1985, expressing appreciation for his work and the careful manner of installation.
Letter from R. Wilson Martin to Johnny's Septic Tank Co., Inc., praising their employees and enclosed check for $207.61.
Handwritten thank you note on paper expressing gratitude for prompt attention and a list of causes of drainage failures, signed by Wanda Aiming.
Handwritten note dated 9-20-95 thanking someone for their work on a grounds installation, mentioning the site and progress before rain set in, signed by someone from Virginia.
A yellow notepad paper with a handwritten note that reads: '7-27-95, Congratulations - Forty Five Years of Excellent Service to Your Public. / Tony'. The paper is slightly torn at the top right corner and has a small tear near the bottom left.
Handwritten letter dated July 23, 1993, discussing faith in human nature and gratitude for information received.
A handwritten note on a light blue paper with the date '11/3/92' in the top right corner. The note reads: 'Thank you for your prompt and courteous service' and is signed 'J. Schluter'.
Handwritten thank you note expressing gratitude to Bobbie and Michelle for their kindness and help, signed by Serena Celvis.
Handwritten note thanking someone for a smooth job, dated April 7, 2011, with a smiley face drawing in the top left corner and the words 'Just a note...' written at the bottom.
Close-up of handwritten note expressing gratitude and praise for good service and helpful staff.
Handwritten thank you note on yellow lined paper from Johnny's septic companies, dated February 29, 2008, signed by Betty Welder.
A handwritten letter expressing gratitude and mentioning a check for $384.01, signed by Richard F. Kreator.
Screenshot of a typed letter dated Wednesday, May 20, 2009, at 9:23 PM, praising Johnny's septic rescue and expressing gratitude to workers Richard, Omar, Ernest, and Alex for their efforts.
Handwritten note on lined paper thanking for prompt service and reasonable charges, signed by Pete, dated 2016.
Handwritten thank-you note praising prompt service and support.
Handwritten letter thanking Johnny's Appliance Service Staff for prompt, professional service, with a recommendation for future work.
A handwritten note that says, 'Thank you so much for the fast service, you folks always do a great job. Thanks, Mac.'
Letter from Johnny's Septic Tank addressed to a company, congratulating on service quality, mentioning a septic system issue, and thanking for assistance.
A yellow note card with handwritten message and typed name at top. The handwritten message reads: "Ladies & Gentlemen! Thanks. Great service. Great crew!" and is signed "Bob Lapinski." The typed name at top is "ROBERT H. LIPINSKI." The date written i
Handwritten note on crumpled paper, dated 28 May 05, expressing gratitude for a job well done and teamwork.
Handwritten note thanking two men and a woman for their polite and patient behavior, with a message of gratitude.
Handwritten thank you note dated 8/20/92, expressing gratitude for prompt and efficient service, signed by P. Broderick.
A handwritten letter dated January 13, 1999, addressed to Johnny's Septic Service. The letter expresses gratitude for septic service during the Christmas holiday and praises their exceptional service.
A handwritten thank-you note expressing gratitude to the staff at the tube tank, signed by loyal angel Lauren.
Handwritten note of gratitude for an employee named Ray, expressing appreciation for rescuing a dog from a septic tank, signed by Maric & Louise Halsey.
Handwritten note praising Bird and crew for their work on yard and driveway, signed by Dean.
Handwritten thank you note on stationery with an illustration of three ducks at the top, includes contact information for Luna County Abstract & Title in Deming, NM.
Handwritten note on a crumpled piece of paper with the message: "Wayne, you came when you said you would come, you did what you said, you would do, and you charged what you said you would charge. Now I ask you - is that any use & run a business? Than

What Customers Appreciate Most

Reliability

“Made an appointment for my septic to be pumped and checked. The driver was on-time, incredibly personable and knowledgeable. Great service, as usual!“

Orange shield with a checkmark in the center.

-Chris Ray

Professional Service

“Very happy with their service. They were on time, equipment was clean and well cared for. Staff was professional and explained what they were doing.“

Illustration of a person in orange work attire standing next to a spill cleanup truck and equipment.

-Robert Albright

Honest Communication

“Outstanding customer service from office scheduling to the service. Both very polite and courteous will definitely use them again. Highly recommend.“

Two overlapping speech bubbles, one larger with three dots inside, outlined in orange.

-Geraldo Madrid

Long-Term Relationships

“We are loyal customers. J's is the only service we have ever had as home owners for 33 + years. Thank you for your gr8 service! Highly recommend!”

Icon of two hands shaking with a shield and check mark above, symbolizing trust and security.

-Roger & Terri Herrera

Experience the Johnny’s Difference

We’re here to help.

Whether it’s a routine pump or a large-scale project, Johnny’s Septic is ready to get the job done right.

📞 CALL 575-526-5442
Request Service Online