Privacy Policy
Last Updated: October 13, 2026
Johnny’s Septic Tank Co. (“Johnny’s,” “we,” “us,” or “our”) respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how we collect, use, and protect information when you visit our website, www.johnnysseptic.com, contact our business, or request information about our services.
By using our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
We may collect information that you voluntarily provide when contacting us or requesting service through our website.
This information may include:
Your name
Email address
Phone number
Property or service address
Type of service requested
Information included in messages or contact forms
Other information you choose to provide when communicating with us
We may also collect certain technical information automatically when you visit our website, including:
Browser type and device information
General geographic location
Pages visited and time spent on our website
Website traffic sources
Interactions with website content
IP addresses and other technical identifiers, where collected by our website platform or service providers
We use this information to operate our website, respond to inquiries, and better understand how visitors use our services.
2. How We Use Your Information
Information collected through our website may be used to:
Respond to questions and service requests
Communicate about septic, wastewater, and related services
Schedule or coordinate requested services
Provide customer support
Improve our website and customer experience
Monitor website performance and identify technical issues
Understand how visitors find and interact with our website
Maintain the security and functionality of our website
Comply with applicable legal obligations
We do not use information submitted through our contact forms for unrelated purposes without an appropriate basis for doing so.
3. Website Analytics and Cookies
Our website uses cookies and similar technologies to support website functionality and help us understand visitor activity.
Cookies are small files that may be stored on your device when you visit a website.
Squarespace
Our website is built and hosted using Squarespace.
Squarespace may collect technical information and use cookies or similar technologies to support website operation, security, functionality, and performance.
For more information, visit the Squarespace Privacy Policy.
Google Analytics
We use Google Analytics 4 (GA4), a website analytics service provided by Google, to better understand how visitors interact with our website.
Google Analytics may collect information such as:
Pages viewed
Time spent on the website
General geographic location
Device and browser information
Website referral sources
Interactions with website features
This information helps us understand website performance and identify opportunities to improve the visitor experience.
Google Analytics may use cookies and other identifiers to collect and process information about website activity.
To learn more about how Google uses information collected through websites and applications, visit:
How Google Uses Information From Sites or Apps That Use Our Services
You can also learn about Google’s privacy practices at policies.google.com/privacy.
Managing Cookies
You can manage or disable cookies through your browser settings. Depending on your preferences, disabling certain cookies may affect website functionality.
Where cookie preference controls are available on our website, you may also use those controls to manage nonessential cookies.
4. How We Share Information
We may share information with trusted third-party service providers when reasonably necessary to operate our website, communicate with customers, or provide requested services.
These providers may include:
Website hosting and management providers
Website analytics providers
Communication and email service providers
Technology providers supporting our business operations
We may also disclose information when required by law, in response to lawful requests, or when reasonably necessary to protect our rights, property, customers, or business.
We do not sell customer contact information to third-party marketing lists.
5. Data Security
We take reasonable measures to help protect personal information from unauthorized access, disclosure, alteration, or misuse.
Our website uses third-party technology providers that maintain their own security practices and safeguards.
However, no method of transmitting or storing information electronically is completely secure. We cannot guarantee absolute security of information submitted through our website.
Please avoid submitting sensitive financial information, Social Security numbers, or other highly confidential information through general website contact forms.
6. Data Retention
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and comply with applicable legal requirements.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably necessary, we may delete, anonymize, or securely retain it as required or permitted by law.
7. Your Privacy Choices
You may contact us to ask questions about personal information you have provided through our website.
Depending on applicable law and the circumstances, you may also request access to, correction of, or deletion of certain personal information.
We will review requests and respond as required by applicable law. Some information may need to be retained for legitimate business purposes or legal obligations.
You can also manage cookies through your browser settings and any available website cookie preference controls.
8. Third-Party Websites
Our website may contain links to third-party websites, including social media platforms, external resources, or other service providers.
We are not responsible for the privacy practices, content, or security of websites operated by third parties.
We encourage visitors to review the privacy policies of any external websites they choose to visit.
9. Children’s Privacy
Our website is intended for individuals seeking information about our services and is not directed toward children under the age of 13.
We do not knowingly collect personal information from children under 13 through our website.
If we become aware that personal information has been collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete that information.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business practices, website technology, or applicable legal requirements.
Any updates will be posted on this page, along with a revised “Last Updated” date.
We encourage visitors to review this page occasionally for changes.
11. Contact Us
If you have questions about this Privacy Policy or how information submitted through our website is handled, please contact us:
Johnny’s Septic Tank Co.
Las Cruces, New Mexico
Phone: (575) 526-5442
Website: www.johnnysseptic.com